Exceptional Customer Service
25+ Years Freight Industry Experience
We can offer guidance for first-time importers
Suitable for both commercial and personal imports
Advice for all customs-related matters
What we do
Feel confident creating and following the process of importing your goods, backed by over 25 years of freight experience when you work with us. We can help guide you through every step of the importing and exporting process, from the initial steps like getting a client code with NZ Customs to being aware of which party is responsible for paying charges, to organising complete delivery of your goods once they arrive in the country.
Whether for a one-time import, or ongoing operations, we can assist both personal and commercial importers with their international shipping.
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What You Need to Know Before You Import
Deciding to source your products from overseas and have them imported into New Zealand may seem like the most economical and hassle-free way to do business. And in many cases, it can be.
But before you place that first order for an international import, check out just a few of our top tips to ensure you are up to speed with your obligations as an importer before committing to the process.
Do you have a client code?
All imports valued at over $1000 NZD require you to possess a client code with NZ Customs, an application you can complete for free to get an importer code. There will be a duty import (the rate depends on the commodity and country it is being shipped from_. Import GST is at 15% of the value of the goods, duty and freight costs. All of these can be claimed back on a GST return. The last transaction fee is the customs and MPI fee, which currently stands at $75.12 + GST (subject to change).
If you import under $1000 NZD, then your products will be import duty, GST and customs & MPI transaction free.
Can you afford to import the goods you need?
Before planning any kind of overseas import, you will need to consider all potential charges, including transport and insurance costs, storage, finance charges, customs levies and use of our services.
Ensuring your financial capacity to cover the expenses of importing is crucial. Importation requires a substantial amount of capital for two main reasons. Firstly, due to the significant shipping or transportation expenses, it is more economical to consolidate a few large orders instead of numerous smaller ones. Consequently, import orders tend to be sizeable and consequently entail higher costs.
Are these items allowed to be imported into New Zealand?
Some products are not legally allowed to be imported into the country, so it’s crucial to do your research on the eligibility of this venture before sinking any funds into it. These constraints span from complete bans, which encompass substances such as chemicals or medicines, to limitations on specific goods or items originating from particular nations.
There are many more factors that go into importing goods from overseas, like choosing and dealing with a reliable supplier, dealing with exchange rate fluctuations, changing trading terms and the risks of importing for the chain of your processes.
For complete, trusted advice, contact our team today.